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RaceTrac Launches Online Ordering Platform to Continue to Support and Protect Both Guests and Employees


RaceTrac Launches Online Ordering Platform to Continue to Support and Protect Both Guests and Employees

Chain has also offered free coffee and drinks to essential workers, employee pay increases, and “Grab and Go Box” options for guests

ATLANTA, (April 20, 2020) – RaceTrac today announces the launch of its new online ordering platform. This new platform allows guests to select and order needed items from a RaceTrac location closest to them and pickup within 30 minutes from the “Grab and Go Box” pass-through window. All online order transactions will allow guests to abide by safe social distancing guidelines.

To place an order go to order.racetrac.com. Orders can be placed 24 hours a day, 7 days a week (except while the store is closed for cleaning). Online ordering is the latest rollout from the company in addition to various other actions taken during COVID-19.

Through the online ordering platform guests will be able to:
  • Order directly from the RaceTrac website for pickup at a store location in closest proximity.
  • Select Whatever Gets You Going™ from a menu of available food, drink, alcohol and tobacco items. Edit quantities for checkout cart.
  • Pick up their orders from selected stores within 30 minutes using the “Grab and Go Box.” Guests will say their name on the order, pay at the pass-through window and receive order.
“RaceTrac is committed to the continuous support of our communities and guests through this unprecedented and uncertain time,” said Melanie Isbill, Chief Marketing Officer of RaceTrac. “Online ordering is the newest addition to the products and services we are offering to help continue to get our guests whatever gets them going while providing a safe, clean and reliable experience.”

Deemed an essential business by the Department of Homeland Security, RaceTrac stores across the South are continuing to remain open during the COVID-19 crisis providing fuel and food options for people still on the go. Other continued actions taken to support team members, guests and the communities it serves includes:
  • Free coffee or fountain drinks through April 30th for all essential workers with valid ID/uniform (limit one per day). This includes all essential workers such as healthcare workers, grocery store workers, truckers, bankers and more.
  •  “Grab and Go Box” pass-through window operational at all hours as an alternative shopping option for guests who do not wish to come inside, but would still like to purchase items.
  • Sneeze guards will be installed at the registers of all locations.
  • $3 an hour pay increase for hourly store team members.
  • Weekly $150 in extra pay for General Managers at the store level through April 2020.
  • A temporary COVID-19 leave policy allowing team members who test positive or who are required to quarantine due to this illness with an inability to work remotely to receive up to two weeks of pay.
RaceTrac holds itself to the highest food safety and cleanliness standards, and all of its more than 550 locations follow stringent hygiene and sanitation practices. In direct response to COVID-19, they are taking extra precautions and have enhanced cleaning measures, such as implementing social distancing procedures, continuously cleaning of high contact-areas, and a nightly store stand-down for cleaning and sanitization.

Learn more about RaceTrac by visiting www.RaceTrac.com and stay connected on social via Facebook, Twitter and Instagram.

Media Inquiries

For all media inquiries, please email media@racetrac.com 
or call (770) 431-7600 ext. 1152.